Real Life Rehab FAQs

  • What insurance does Real Life Rehab accept?
    Real Life Rehab is contracted with OARS and most of the major insurance companies (we go under outpatient therapy benefits). We also do a discounted private pay. We do not accept Medicare.
  • How is Real Life Rehab different from Home Health?

    Home Health patients are generally considered homebound. Meaning, they are physically unable to leave their home to go to their therapy or physician appointments. While our Real Life Rehab program is provided in the home, it differs from Home Health, because it focuses on providing specialized therapy to help a patient function to their fullest potential within their own home and community environment. Real Life Rehab is also billed under your outpatient insurance benefits, while Home Health is not.

  • Where is Real Life Rehab located?

    The therapy services takes place in the patient's home and when appropriate the community areas frequented by the patient/family. We are currently limited to the North Texas region. Where we travel for patient locations is weighed on a case-by-case basis.

  • Who should I contact about Real Life Rehab?
    • Kathryn Schopfer (Manager): 214.820.9539
    • Vanessa Alvarez (Patient Service Specialist): 214.820.9470
  • What therapy services are provided?

    Physical, occupational and speech therapy with referred out consults from neuropsychologists and ongoing follow-up with a social worker. If nursing is required, a traditional home health agency is used first or sometimes house calls.

  • How long are Real Life Rehab visits?

    Evaluations sessions are up to 2 hours plus and subsequent treatment sessions can be anywhere from 1 to 2 hours.

  • How frequent will Real Life Rehab sessions be?

    It depends on the patient's needs. Typically 2 times a week. We have the flexibility in scheduling that you don't find in other programs.

  • How long after I leave inpatient rehabilitation can I start Real Life Rehab?

    The initial evaluation (usually by a physical therapist) is often scheduled the same day that the patient is discharged from the inpatient facility, which is especially critical if the patient is discharged right before the weekend.

  • Can I put my Real Life Rehab Services on Hold?

    Patients can be placed on hold during the Real Life Rehab services when waiting for equipment or if certain skills need to be practiced before building upon them. With the shrinking patient benefits we are all facing, this program capability is invaluable.

  • Why would I not be accepted into the Real Life Rehab program?
    • The program does not except Medicare or actual Medicaid. However, Medicaid can be counted as charity in our system. 
    • Real Life Rehab is a small program and is unable to treat every patient referral. The therapists involved in the program are required to have years of neuro experience. Balancing our specialized staff with the geographical locations of our patients is one of our biggest challenges.