Baylor Scott & White Rehab – Plano 15th Street Received 2017 Pinnacle of Excellence Award


Baylor Scott & White Institute for Rehabilitation – Plano 15th Street is pleased to announce it has been named a 2017 Pinnacle of Excellence Award® winner by Press Ganey. The Press Ganey Pinnacle of Excellence Award recognizes top-performing clients from health care organizations nationwide on the basis of extraordinary achievement and consistently high levels of excellence for at least three years in Patient Experience.


"We are proud to partner with Baylor Scott & White Rehab – Plano 15th Street," said Patrick T. Ryan, CEO of Press Ganey. "This award is a testament of their determination to reduce patient suffering and deliver more patient-centered care. Baylor Scott & White Rehab – Plano 15th Street is transforming the industry standard with their continued focus on providing high-quality care in the Plano community."


The team at Baylor Scott & White Rehab – Plano 15th Street was one of the top three performers in outpatient practice from May 2014 through April 2017. We consistently reached above the 95th percentile for the composite Overall Rating of the standard Press Ganey reports. Through our evidence-based practice in outpatient physical therapy, we have shown our commitment to improving the standard of care and getting better, faster results for our patients.


Stefanie McNeal, DPT, offers patients excellent, evidence-based care in physical therapy. Our services include, but are not limited to, trigger point dry needling, instrument-assisted soft tissue mobilization, kinesiotaping, vestibular programs, post-surgical and orthopedic rehabilitation, functional capacity evaluations, and work conditioning. Jan Morrow, our patient service specialist offers patients an exquisite admittance and scheduling experience.


We would love to assist you in helping your patients improve their quality of life. Please call us at 972-867-7675 or email [email protected] to let us know how we can assist you or your patients.


Baylor Scott & White Rehab – Plano 15th Street
3700 W 15th St.
Plano, TX 75075
Phone: 972-867-7675
Fax: 972-985-1788


About Press Ganey

Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With more than 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient and caregiver suffering while improving the safety, quality and experience of care. For more information, visit

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