What To Expect
Recovering from an injury or illness can be a daunting prospect. Don't worry! Baylor Scott & White Institute for Rehabilitation – Outpatient Therapy will build a treatment plan around you, and our therapists will be there every step of the way as you reach your recovery goals. If you’re considering beginning care at one of our outpatient therapy centers or you’ve already made an appointment, below is an outline of what you can expect from us.
Prior to Initial Visit
Prescription for Treatment
Direct Access allows most physical therapy patients to come directly to one of our clinics to be evaluated and treated by a licensed physical therapist without a prescription. Other types of therapy treatments and extended physical therapy sessions require a prescription issued by your physician. This prescription is similar to the one you would take to a pharmacy to fill a medication and includes recommendations for treatment.
Find a Center Near You
Visit our locations page to find a convenient outpatient therapy center near your home, work or school. Call the center of choice to schedule your initial evaluation. Or contact our scheduling office.
- 888.722.9567
- [email protected]
Insurance Verification
Our staff will verify your insurance and our participation in your specific insurance plan.

Initial Evaluation
What to Wear
We usually recommend that patients wear looser-fitting exercise clothing and sneakers for maximum comfort.
Patient Registration Forms
Please arrive 10-15 minutes early to allow time to complete your new patient registration forms, or you can review the forms online and fill them out at home before your appointment. When you arrive at the center, the patient service specialist will greet you and review the forms. We will then schedule all of your appointments and collect your co-payment (if applicable) at each visit.
Meet the Therapist
You will meet with a physical therapist, occupational therapist, hand therapist or speech therapist who will evaluate your injury or condition. They will discuss your goals and specific needs to develop your individualized treatment plan.
Next Steps
The length of your treatment plan and frequency of visits is based on your specific injury/condition, the physician prescription, your insurance plan and the therapist’s recommended treatment plan.
Regularly Scheduled Appointments
At each visit, you will work with a member of our clinical team who will
instruct and supervise your care. As you reach specific treatment
goals, you will progress to new levels, treatments and exercises.
At the end of each visit, your therapist will answer any questions you
may have. This is a terrific time to share your thoughts, revisit your
goals, and discuss any other important information with your therapist.
In order for our clinical team to get you back to optimal functionality
in a quick and safe manner, you will likely have more than one therapy
appointment a week. While this may present a temporary interruption to
your schedule, your long-term gains should offset any inconvenience.
Home Exercise Programs
You may be provided with a home exercise program that compliments your plan of care. The home program is an important part of the healing process and will assist you in achieving your goals.
Communication
Your therapist will maintain regular contact with your doctor, surgeon and/or case manager to ensure timely updates on your progress.