Billing and Insurance
If you have a billing concern, please contact the phone number under inpatient, outpatient or home health so we may assist you. For a complete list of accepted in-network insurance plans, click on the links under the corresponding level of care below. Please note, our in-network insurance lists are subject to change without notice. To be sure your plan is accepted, please contact us by phone or fill out our online form.
For all inpatient billing questions and concerns, please contact our central billing office at 866.284.0235.
For all outpatient billing questions and concerns, please contact our central billing office at 866.889.9968.
Outpatient In-Network Insurance
For all home health billing questions and concerns, please call our main home health office at 972.691.3131. Follow the prompts and leave a message
Financial Assistance Program
As part of its commitment to serve the community and provide quality medical care to all of our patients, Baylor Scott & White Health provides a Financial Assistance Program to patients who satisfy certain requirements. This includes patients who don't have health insurance and can't pay their bill as well as patients who have coverage with an insurance carrier but are unable to pay their portion of the bill after insurance pays.