Visitor Information

Coronavirus (COVID-19) Visitation Policy

To protect the health and safety of our patients, their families and staff from the spread of the Coronavirus (COVID-19), we have temporarily amended our visitor policy, effective March 13, 2020. 

  • Visiting hours are restricted to 5 p.m. - 8 p.m.
  • Visitation is limited to one visitor per room, per day. 
  • Visitors must remain in the patient’s room only.
  • Visitors will undergo a verbal screening at the nurses’ station prior to entering patient areas.  Individuals showing symptoms of illness will not be permitted onto the floor. 
  • Visitors must sanitize hands before entering patient area. 
  • Individuals who have recently traveled to countries that the Center for Disease Control (CDC) has included in COVID-19 travel warnings will not be allowed to visit.
  • Visitors must be 18+ years old.
  • The hospital reserves the right to act in the best interest and safety of our patients and terminate visiting hours at any time.



Coronavirus (COVID-19) Política de visitación

Para protejer la salud y la seguridad de nuestros pacientes, sus familias y el personal de la propagación del coronavirus (COVID-19), hemos enmendado temporariamente nuestra política de visitación, a partir del 13 de marzo de 2020.

  • Horas de visita estan restringidas a las 5 p.m. – 8 p.m.
  • Visitas estan limitadas a un visitante por habitación, por día
  • Visitantes deben permanecer en la habitación del paciente solamente
  • Visitantes se someterán a un proceso de evaluación verbal en la estación de enfermeras antes de entrar en las áreas con pacientes. Personas que muestren síntomas de enfermedad no van a ser permitidas en el piso
  • Visitantes deben desinfectar sus manos antes de entrar en el área con pacientes
  • Personas que han viajado recientemente a países que el Centro para el Control de Enfermedades (CDC) ha incluido en advertencias de viaje de COVID-19 no van a ser permitidas visitar
  • Visitantes deben ser mayores de 18 años
  • El hospital se reserva el derecho de actuar en el mejor interés y seguridad de nuestros pacientes y terminar las horas de visita en cualquier momento



Visitor Information for Inpatient Hospitals

Visitors are welcome and are considered an important part of the rehabilitation and healing process. If there is a clinical reason why a visitor is restricted from seeing a patient, the patient will be notified in advance. As a patient, you may self-determine who may and may not visit during your hospital stay.

Our hospital staff has the responsibility to respect and enforce the patient’s preferences related to visitors as long as they do not present any clinical risk to the patient or to the visitor. Visitors are asked to consult with nursing staff prior to bringing food or electrical appliances to patients. Also, those who are sick or have flu-like symptoms are requested not to visit.

Visitor Guidelines

  • Privacy: The nurse may ask visitors to step out of the patient’s room when a medical procedure needs to be done. This is done for patient safety and privacy. The nurse will notify the family when they can return to the room.
  • Confidentiality: We ask family to stay in the patient’s room or common areas at all times, rather than waiting in hallways, to provide privacy and confidentiality for all patients.
  • Number of Visitors: Please limit visitors to two at a time.
  • Children: We ask that children always be in the presence of an adult other than the patient. Visits by children less than 12 years of age should always be coordinated with the primary nurse.
  • Quiet time: We encourage quiet time from 10:00 p.m. to 5:00 a.m. We ask visitors to allow this time for patients to rest.
  • Family Spokesperson: After admission to Baylor Rehab, the nurse will seek to identify a family spokesperson to be the contact person between the nursing staff, family, and friends. We ask that the designated spokesperson help keep family and friends updated on their loved one’s condition. This will allow the nurses to focus more attention, time, and care for your loved one.
  • Sleeping: Guests under the age of 18 are not permitted to spend the night.
  • Cell Phones: While cell phones are permitted throughout the facility, please be respectful of others while using your cell phone.
  • Photography: Please speak with the Clinical Manager, Supervisor, or Charge Nurse regarding Baylor Rehab’s photography policy.


Open parking is available at our free-standing rehabilitation hospitals in Fort Worth and Frisco, as well as our rehabilitation units located within the Baylor Scott & White Medical Centers in Grapevine and Irving.

Dallas Parking

Lot 27 located next to Baylor Rehab – Dallas is available for visitor parking. Vouchers may be purchased in the first floor lobby at a reduced cost of $3.00 each. Parking vouchers are good for ONE exit from any parking facility on the Dallas campus operated by Baylor University Medical Center.* You may also purchase week-long parking vouchers for $20.00, and are good for Monday-Sunday. Baylor Rehab is not responsible for lost tickets. 

*Excludes valet parking

See Full-Size Parking Map

Dallas Campus & Parking Questions

Parking and Transportation Assistance
8:00 am – 5:00 pm

Safety Escort, Motor Assistance or Department of Public Safety
24 Hours